Delivery
UK legacy and undigitised services
The UK review highlights legacy exposure, services without a digital pathway and higher delivery risk in technology programmes. Remediation and reliability need a visible place beside new programmes.
Mixed
Outcome we help: Make legacy exposure and the cost of run visible before adding new programmes.
What the report found
~28%
Central government technology estates estimated to be legacy
State of digital government review, Technology: The current technology base is high-risk
47%
Central government services without a digital pathway
State of digital government review, Services: key facts, footnote 11
60%
Greater likelihood of technology programmes being rated Red (successful delivery highly at risk) than non-tech projects
State of digital government review, Services: key facts, footnote 12; Digital delivery and AI
What it means for leaders
- Make legacy exposure and the cost of run visible before adding new programmes.
What to do on Monday
Start here: Mark legacy versus modern on one critical service; escalate the unfunded reliability risk.
Try it in an open workspace
Free tools with sample data. No account.
Source
State of digital government review, GOV.UK, 2025. Read the original report