Ways of working
Productivity paradox
High productivity gains are not exclusive to generative AI. Workflow redesign matters because faster output can simply move the queue to the next human step.
Mixed
Outcome we help: Redesign the downstream work so faster output becomes useful delivery.
What the report found
37% / 34%
Teams primarily using traditional AI reporting high productivity gains versus teams using GenAI
Gartner 25 March 2025 release, Figure 1: Comparable Productivity Gains Across All Technologies
What it means for leaders
- Redesign the downstream work so faster output becomes useful delivery.
What to do on Monday
Start here: Remove one bottleneck after model output, then review the whole workflow rather than the generation step.
Try it in an open workspace
Free tools with sample data. No account.
Source
Gartner Says CFOs Should Reset Expectations About AI’s Impact on Workforce Productivity and Headcount, Gartner, 2025. Read the original report